Privacy Policy
How we handle your information.
Who We Are
3bitworld is an online store selling 3D-printed collectibles, resin model kits, and artisan keycaps. Our website is 3bitworld.com and you can reach us at hey@3bitworld.com.
What We Collect
When you place an order, we collect your name, email address, shipping address, and payment information. Payment processing is handled by WooPayments (powered by Stripe) — we do not store your full credit card number on our servers.
If you sign up for our newsletter, we collect your email address to send you updates about new products, drops, and promotions.
We also collect basic browsing data through cookies to keep your cart working, remember your preferences, and understand how people use the site.
Cookies
We use cookies for:
- Cart and checkout — WooCommerce uses cookies to track your shopping cart
- Caching — our caching system uses cookies to serve pages faster
- Login sessions — if you create an account, cookies keep you logged in
We do not use cookies for advertising or cross-site tracking.
How We Use Your Data
We use your information to:
- Process and ship your orders
- Send order confirmations and shipping updates
- Send newsletter emails (only if you opted in)
- Respond to customer support inquiries
- Improve our website and products
We do not sell, rent, or share your personal information with third parties for marketing purposes.
Third-Party Services
We use the following services that may process your data:
- WooPayments / Stripe — payment processing
- USPS — shipping and delivery
- Google — our gallery pulls images from Google Drive
Each of these services has their own privacy policy governing how they handle your data.
Data Retention
We retain order information for accounting and legal purposes. If you create an account, your profile data is stored until you request deletion. Newsletter subscribers can unsubscribe at any time.
Your Rights
You can request to see, update, or delete the personal data we hold about you at any time. Contact us at hey@3bitworld.com and we will respond within 30 days.
Changes
We may update this policy from time to time. Changes will be posted on this page.