FAQ & Policies
Everything you need to know about ordering from 3bitworld.
π¦ Availability & Shipping
Each listing includes an availability badge:
- Ready to Ship
In stock. Ships next business day.
- Print on Demand
Printed to order. Ships within 3 business days.
π Free US shipping on orders over $35.
π Licensing
Every kit we sell is commercially licensed. The artists and sculptors behind these designs did the hard part. The least we can do is make sure they get paid for it.
β Quality
We print with two materials depending on the model:
- Resin β ABS-like grey resin for fine detail and smooth finishes. Each print goes through multiple wash steps and UV curing.
- PLA β Select kits are printed exclusively in high-quality PLA filament.
Every item is inspected and carefully packed before shipping.
π What to Expect
Where applicable, we pre-process kits before shipping, including washing, curing, and light sanding. Some kits may still require additional sanding before priming.
- Small surface or color variations are normal with small-batch printing. Each piece is uniquely yours.
- Choking hazard. Not suitable for children under 5.
π¬ Customer Support
If something arrives damaged or isnβt right, reach out at hey@3bitworld.com and weβll make it right. We stand behind everything we ship.
π See Our Work
Check out our Gallery to see finished builds, painted models, and our kits in action.
Frequently Asked Questions
What are your products made of?
Our figures and model kits are 3D-printed using high-quality resin. Artisan keycaps are also resin-cast and hand-finished.
Are your kits painted or unpainted?
Most of our kits ship unpainted unless listed as “Painted.” Unpainted kits are perfect for hobbyists who enjoy customizing their own figures.
What does “Print on Demand” mean?
Print on Demand items are printed after you place your order. Please allow additional processing time (typically 3 business days) before shipping.
What does “Ready to Ship” mean?
Ready to Ship items are already printed and in stock. These typically ship within 1β3 business days.
Do you ship internationally?
Yes! We ship within the US and internationally. International shipping rates are calculated at checkout.
Do you accept returns?
We accept returns on unused, undamaged items within 30 days. See the policies above for full details.
How do I contact you?
Email us at hey@3bitworld.com β we typically respond within 24 hours.